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In a digital-first world, many believe cold calling is a thing of the past. But at Market SA, we know that when done right, cold calling...

Driven by Quality, Not Quantity – South Africa’s Smart Contact Center. Exceeding expectations, one call at a time. How Modern Call...

The Challenge: A financial institution aimed to increase transactional account adoption among personal loan and vehicle finance...

The Challenge A financial institution sought to convert online credit card inquiries into active cardholders. Challenges included...

The Challenge MSA was tasked with managing 25,000 monthly leads to drive enrollment in a financial institution’s Rewards Program....